Privacy Policy jackpot168 — Personal Data Protection for Members in Indonesia

This Privacy Policy is published by jackpot168 to openly explain how we manage the personal data you entrust to us when using the platform. We respect the privacy rights of every member and are committed to responsible, transparent data management practices that meet the latest security standards.

By registering and using jackpot168 services, you agree to the practices described in this document. We recommend reading this page in full at least once so you understand your rights regarding your personal data.

Jackpot168 only collects data that is strictly necessary to operate our services safely and effectively. Below are the categories of data we collect and their purposes:

We never collect data not listed above without your explicit consent. If additional data is needed for a specific purpose, we will always inform you in advance and ask for your approval.

Every piece of data we collect is used responsibly with a clear purpose. Here is how jackpot168 uses your personal data:

• Managing and maintaining your account — including registration, identity verification, account recovery, and preference settings.
• Processing financial transactions — deposits, withdrawals, bonuses, and cashback are processed based on the account details you registered.
• Providing customer support services — our CS team needs access to your account data to resolve the issues you report.
• Sending relevant communications — security notifications, transaction confirmations, and promotional information that you have opted in to receive.
• Improving platform quality — aggregated and anonymized data is used for performance analysis and new feature development.
• Preventing fraud and violations — our fraud detection system analyzes unusual activity patterns to protect the entire platform ecosystem.
• Fulfilling legal obligations — in certain situations, we are required by law to retain or disclose data to the relevant authorities in accordance with applicable legal provisions.

We do not use your personal data for purposes beyond those stated above without prior notice and your consent.

Jackpot168 is highly selective when it comes to sharing data with others. We only do so under the following conditions, and always with your privacy interests in mind:

• Payment service providers — account and transaction data is shared with payment gateways solely to process your financial transactions. All our payment partners are bound by strict confidentiality agreements.
• Game providers — required game session information is transmitted to game providers to ensure a smooth gaming experience. No personally identifiable data is included in these transmissions.
• Legal authorities — if required by applicable laws or a valid court order, we may disclose certain data to the relevant authorities. We will always endeavor to notify you if this occurs, unless prohibited by law.
• Independent auditors — external security auditors are granted limited, anonymized access for system review purposes only, not to individual personal data.

Data security is the top technical priority at jackpot168. We invest significant resources to ensure that our data storage and transmission infrastructure remains at the forefront of cybersecurity.

The technical and organizational measures we implement include:

• Data encryption in transit using 256-bit TLS/SSL protocols — the same standard used by banks and global financial institutions.
• Data encryption at rest using strong encryption algorithms for all sensitive information in our database.
• Role-based access control ensures that only employees with a legitimate need can access specific data.
• 24/7 real-time security monitoring by an in-house Security Operations Center (SOC) team.
• Penetration testing is conducted at least twice a year by an independent external security team.
• Documented and tested incident response procedures to ensure rapid handling in the event of a security breach.

While no system is 100% immune to cyber threats, jackpot168 continually invests in security system updates and improvements to address evolving threats.

Jackpot168 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored in your device's browser that help us recognize you as a logged-in member, save your display preferences, and maintain the security of your active session.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled without disrupting the platform's primary functionality.
• Functional Cookies: Storing your preferences such as language, display theme, and notification settings for a more personalized experience.
• Analytics Cookies: Collecting aggregated and anonymized data on how users interact with the platform to help us improve service quality.
• Security Cookies: Helps detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie preferences through your device's browser settings. However, disabling essential cookies may affect your ability to log in and use key platform features.

Jackpot168 respects your privacy rights as a data subject. Below are the rights you hold and how to exercise them:

To exercise any of the above rights, contact the jackpot168 support team via live chat on the platform. We are committed to responding to every request within a maximum of 14 business days.

Jackpot168 only retains your personal data for as long as necessary for the purposes described in this policy, or as required by applicable laws and regulations.

• Active account data retained for as long as your account remains active on the platform.
• Financial transaction data retained for a minimum of 5 years in accordance with applicable financial regulatory requirements.
• KYC verification data retained for a minimum of 5 years after account closure for audit and anti-money laundering compliance purposes.
• Activity data and security logs retained for 12 months for security investigation and dispute resolution purposes.
• Inactive account data with no balance and no activity for more than 24 months will be deleted or anonymized after notifying the account holder.

Once the retention period ends and there are no legal obligations requiring further storage, your data will be permanently deleted or anonymized so it can no longer be linked back to you.

Jackpot168 reserves the right to update this Privacy Policy from time to time to reflect changes in business practices, new legal regulations, or improvements to our services. Any changes will be handled as follows:

• Significant changes affecting how we use your personal data will be communicated via an in-platform notification at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most current version of this document.
• Continuing to use the platform after policy changes take effect constitutes your acceptance of the updated version.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, the jackpot168 team is here to help. We take every privacy inquiry seriously and are committed to providing clear, timely responses.

You can reach us in several ways:

• Live Chat Platform — available 24 hours directly from any page within the platform after login. This is the fastest way to get a response.
• Support Email — [email protected]. Formal requests regarding privacy rights should be submitted via email for documentation purposes.

We are committed to responding to all privacy-related inquiries and requests within a maximum of 14 business days. Requests that require identity verification beforehand may take slightly longer, but will not exceed 30 business days.

This Privacy Policy is to be read together with Terms and Conditions and guidelines Responsible Gaming jackpot168 as a single package of complementary documents.